![]() ![]() Repeat steps 1 to 4 and turn on Smart Firewall. In the Protection Alert dialog box, from the drop-down menu, click Apply, and then select Permanently.Ĭheck if you can connect to the Internet by accessing On the General Settings tab, next to Smart Firewall, click the slider to turn it Off. If you see the My Norton window, next to Device Security, click Open. Open your Norton device security product. Temporarily turn off your firewall and check the connectivity If you cannot access a specific website but can access other websites, read Fix problems accessing a specific website. To fix this problem, we need to identify the exact cause. It can happen due to a temporary problem from your service provider or a problem in your computer that is caused by the firewall. Internet connectivity problem may occur due to various reasons. ![]() Fix problem connecting to the Internet after installing Norton device security for Windows
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